Privacy Policy

GlanzyGlass (“we”, “our”, “us”) is committed to protecting the privacy of its customers and users (“you”, “your”). This Privacy Policy explains how personal information is collected, used, stored, and protected when you access our website or purchase products from us.

1. Information We Collect

We may collect the following types of information:

Personal details such as name, email address, phone number, billing and shipping address.
Order and transaction details.
Communication records when you contact us for support or inquiries.
Technical data such as IP address, browser type, and device information.

2. Use of Information

The information collected may be used for:

Processing and fulfilling orders.
Providing customer support and responding to queries.
Communicating order updates, service-related notices, and transactional information.
Improving our website, services, and customer experience.
Complying with legal and regulatory obligations.

3. Sharing of Information

GlanzyGlass does not sell or rent personal data to third parties.
Personal information may be shared with third-party service providers (such as payment gateways, logistics partners, and IT service providers) strictly for order fulfillment and operational purposes.
Information may be disclosed where required by law or regulatory authorities.

4. Data Security

We implement reasonable security practices and procedures to safeguard personal information against unauthorized access, alteration, or disclosure.
Despite best efforts, no method of electronic transmission or storage is completely secure, and GlanzyGlass cannot guarantee absolute security.

5. Data Retention

Personal information shall be retained only for as long as necessary to fulfill the purposes for which it was collected or as required under applicable laws.

6. Cookies

Our website may use cookies to enhance user experience and analyze website traffic.
Users may choose to disable cookies through their browser settings; however, certain features of the website may not function optimally.

7. User Rights

Users may request access to, correction of, or deletion of their personal information by contacting us at support@glanzyglass.com, subject to applicable legal requirements.
Requests shall be addressed within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites.
GlanzyGlass is not responsible for the privacy practices or content of such external sites.

9. Legal Compliance

This Privacy Policy is framed in accordance with the Information Technology Act, 2000, and applicable rules, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
This policy does not limit any rights available to users under applicable Indian laws.

10. Policy Updates

GlanzyGlass reserves the right to update or modify this Privacy Policy at any time without prior notice.
Changes shall be effective immediately upon posting on the website.